Terms of Referral Service

Last Updated: November 9, 2026 • Roof Expert USA Little Rock Dispatch

1. Independent Referral Service Description

Roof Expert USA operates strictly as an independent referral dispatch service that facilitates communication between property owners seeking emergency roofing services and independent, third-party roofing contractors. Roof Expert USA is not a licensed roofing contractor, architectural firm, engineering consultant, public insurance adjuster, or insurance provider. We do not provide physical roofing services, perform on-site inspections, or employ roofing crews.

2. Direct Contractor-Client Relationship

Any inspection, emergency tarping, temporary water mitigation, roof repair, or replacement work is performed solely by the independent contractor routed to your location. All agreements, written estimates, service scopes, pricing structures, payment schedules, and construction warranties are established exclusively and directly between you (the property owner or authorized agent) and the independent roofing contractor.

3. No Warranties or Guarantees by Referral Desk

Roof Expert USA makes no representations, express warranties, or implied guarantees regarding the quality, workmanship, pricing, materials, or timeliness of services delivered by independent contractors. Furthermore, Roof Expert USA does not guarantee that your property insurance carrier will approve claims, reimburse costs, or authorize specific repair scopes.

4. Limitation of Liability

To the fullest extent permitted under Arkansas state law, Roof Expert USA, its parent company, directors, employees, and referral affiliates shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising from the acts, errors, omissions, representations, warranties, breaches, or negligence of any dispatched independent contractor or from property damage incurred during or following emergency response operations.

5. Governing Law & Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of the State of Arkansas, without regard to conflict of law principles. Any legal controversy or claim arising from the use of this referral dispatch website or telephone dispatch desk shall be resolved within the state or federal courts located in Pulaski County, Arkansas.